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Emergency Message Clarifies Thrid Party Can Assist with Claims Filing

October 31, 2017

SSA issued Emergency Message (EM)-17032 on October 11, 2017.  The EM clarifies that a third party can help a claimant file for disability benefits by completing an iClaim for DIB or DIB/SSI.

According to EM-17032:

D. Protective filing policy for third-party iClaims

  • A third party may establish a protective filing date or a claimant by initiating or submitting an iClaim.
  • A third party initiates an iClaim when he or she completes the iClaim Applicant Identification screens and receives the application number.
  • A third party who completes and submits an iClaim for a claimant is not a proper applicant and cannot sign the online application.

IMPORTANT: An iClaim that is completed and submitted by a third party is a protective filing.  It does not become a valid application until the claimant reviews the benefit application, affirms under penalty of perjury that information provided is correct, and signs the application.


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