Skip to Main Content
Printer Friendly

Consumers Can Register Complaints with the CFPB

June 18, 2013

Have a complaint about a loan or financial product?

Reach out to the CFPB

www.consumerfinance.gov/complaint

The Consumer Fnancial Protection Bureau was created after the financial crisis of 2008-09 to bring basic rules of fairness and transparency to the world of lending and banking.

The Consumer Bureau's complaint system is the place to go for anyone with a problem involving a mortgage, a student loan, a credit card, a bank account, a car loan, a money transfer, or a credit report.  (Debt collection practices and payday loans will soon be added to the list).

HOW TO FILE A COMPLAINT

Online:  www.consumerfinance.gov/complaint

Toll free:  855-411-CFPB (2372).  Complaints can be made in English or Spanish, with access to 187 other languages or request.

 





Copyright © Empire Justice Center. All rights reserved. Articles may be reprinted only with permission of the authors.